Privacy Policy

Effective Date: 10/03/2025
Last Updated: 21/03/2025

1. Introduction

At ZS Distributors, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or contact us.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, phone number, and company details (for wholesale inquiries).
• Order Information: Billing and shipping addresses, payment details, and order history.
• Technical Data: Your IP address, browser type, and usage data collected via cookies to improve website functionality.
• Communication Data: Any messages, inquiries, or feedback you submit through our contact form or email.

3. How We Use Your Information

We use your information to:

• Process and fulfill orders efficiently.
• Respond to inquiries and provide customer support.
• Send important updates, promotions, and special offers (you may opt-out at any time).
• Improve our website experience and tailor our services to customer needs.
• Comply with legal and regulatory obligations.

4. How We Protect Your Information

We take data security seriously and implement industry-standard measures to protect your personal data. This includes:

• Secure payment processing with encrypted transactions.
• Restricted access to customer data.
• Regular security audits and website monitoring.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: To facilitate payment processing, shipping, and customer support.
• Legal Authorities: When required by law or to protect our rights and prevent fraud.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. By using our site, you agree to our use of cookies. You can manage cookie preferences through your browser settings.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications at any time.
• Request details on how your data is used.

To make a request, please contact us at info@zsdistributors.co.za

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.